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Installation of update 14.0

Verfasst: 17.10.2018, 20:33
von Luc Christiaens
Hi,


I am trying to install the 14.0 update but the system does not find the installed 13.0 version. The reason is probably this is installed on the D drive in stead of the C drive. How can I make the program look at the D drive?


Thanks,

Luc

Verfasst: 18.10.2018, 06:42
von IB Schneider
Hello Luc,

the problem is that the Wintrack-setup do not find Wintrack in the system control panel (Installed software).

Solution:
reinstall your old version (full) again in the Wintrack-folder on drive D.
Then the update will find the correct folder.

br
Ralf

Verfasst: 18.10.2018, 18:19
von Luc Christiaens
Thanks, reinstalling did the job.

Thanks for the quick reply,

Luc :D